Frequently Asked Questions


When will my rainwater tanks be delivered?

We generally work on a 2-3 week lead time, however this CAN VARY depending on the season and your location. You will have plenty of notice prior to delivery, as our Logistics Manager will get in touch with you, normally a week before delivery, to confirm all of your details and any access issues you may have. 

The colour I would like for my tank is not on your Colour Chart, how do I find out if you can match it? 

Simply fill out the contact form below or give us a call to find out if we can do the colour for you. If it is a Colourbond colour, we can definitely match it, a lot of the time the colours are renamed by Colourbond to keep their marketing fresh. 

What comes with my new tank? 

All essential fittings are included with your tank and you don't even need to worry about fitting them out yourself, our driver would be happy to fit your rainwater tanks out for you when he drops it off for delivery. 

Fittings Included
1 x 400mm Strainer
1 x 90mm Overflow Kit
1 x 90mm Stainless Steel Mozzie Kit
1 x 25mm Brass Outlet        (FREE up Grade to 1 ½” or 2” for tanks over 10,000L)
1 x 25mm Ball Valve            (FREE up Grade to 1 ½” or 2” for tanks over 10,000L)


Still have questions? 

Don't hesitate to fill out our Contact Form and we will be in touch with you within 24 hours (or the next working day).